Shipping policy
Shipping Charges
Orders that subtotals are $200 or more receive free standard shipping. Shipping for orders under $200 are based on distance and weight, and is calculated at check out. Orders going to Hawaii have a shipping charge of $20 if the order subtotal is less than $200.
Shipping charges will be applied on applicable orders and will be automatically included as part of the “Order form” order entry process.
Order Tracking
Once an order has been placed, a tracking number will generally be provided via a shipment confirmation email within five (5) Business Days. A Beauty Planner (or her or his customer for whom the order was placed) may contact the Sales Support Department at wearekbeauty.com/pages/contact-us if such an email is not received for order-tracking information. Once an order has been shipped, the tracking information will be made available via My Riman and via the Order History page on the We KBeauty Website.
After We Are KBeauty. has accepted and processed an order, it will use reasonable efforts to ship the order to the address specified in the order using a carrier chosen by We Are Kbeauty Risk of loss or damage will pass to the customer/ordering Beauty Planner upon the carrier’s confirmation of delivery to the specified address. Orders are shipped on business days only. Beauty Planners and their Customers should allow up to two (2) Business Days for order processing and an additional five to seven (5-7) Business Days for delivery within the continental U.S. In some instances, additional business days may be necessary to complete delivery due to USPS handling and routing which is outside of RIMAN Kbeauty control. RIMAN Kbeauty. will use reasonable efforts to fill Beauty Planners’ and Customers’ orders but will not be liable for any damages arising from any failure to fill orders or any delay in delivery. RIMAN, Kbeauty reserves the right to cancel any order where the address has been changed after the order is placed.
Official Shipping Regions Outside the US by Riman.com
We are proud to offer RIMAN products to customers in the following countries via the official RIMAN corporate distribution channels:
• North America: USA, Canada, Mexico
• Europe: United Kingdom, Ireland,
• Asia: Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Philippines
International Inquiries: At this time, we only facilitate orders within these officially supported regions to ensure product integrity and compliant delivery through Riman.com. If your country is not listed above, please check back regularly for official RIMAN expansion updates. We do not currently offer third-party international freight forwarding or custom shipping quotes.
2. "How to Order" / Account Creation Section
This reinforces your statement to Compliance that you do not create accounts for people. It puts the responsibility on the customer while still being helpful.
Getting Started with RIMAN.com
To ensure you receive the full benefits of being a RIMAN.com customer—including rewards, tracking, and official support—all customers must create their own independent account.
1. Select Your Region: Choose your country from the official list.
2. Create Your Profile: Enter your details to set up your unique customer ID.
3. Shop Directly: Browse and purchase products through your secure, personal portal.
Note: For your security, we never ask for your password and do not create or manage customer accounts on behalf of others. This ensures your shopping experience is direct, secure, and fully supported by RIMAN corporate.